Libraries provide more advice and services to a broader array of people. Crooks use clever schemes to defraud millions of people each year. Do you serve new arrivals or people with challenges reading English? What about teens or older people? Military families? Everyone is a consumer -- and scammers target people from diverse communities. The FTC has free tools for various audiences; they can help you help all of your patrons. FTC materials include eye-catching fotonovelas about scams targeting Spanish speakers; lesson plans to help young people and new arrivals learn basics of money management; and IdentityTheft.gov, giving victims a personal recovery plan.
Track: Adult Services